Description

Opening Periods

Service is available 365 days a year.

Security Measures

Airparks Gatwick has CCTV and 24-hour staffing. This car park has been awarded the 'Park Mark' safer parking award.

Maximum Car Size

Mini buses, high sided vehicles, mobile homes, lorries, caravans and trailers are not permitted.

Vehicle Restrictions

Please note that your chosen car park has a vehicle height restriction of 2.1m (7ft.) and does not accept the following vehicles: mini-buses; high-sided vehicles; mobile homes; lorries; caravans or vehicles with trailers. Airparks Meet & Greet is unable to accept any vehicle which carries a taxi license plate as these vehicles can only be driven by the holders of the license.

Additional Information

If possible, please enter in all the relevant information at the time of booking. This is to ensure that your Meet and Greet is quick and simple. If you are bringing large items with you, we suggest you check beforehand that your airline will accept them for carriage. It is the responsibility of the vehicle owner to ensure that the vehicle is roadworthy, holds a valid MOT certificate and displays a valid road tax licence.

Cancellations

Cancellations made with at least 24 hrs notice are refunded in full. Within 24 hrs bookings are charged in full.

Helpline

01293 842903 / 842904 (Airparks 24 hours chauffeur helpline) Vat No. 726 0035 69

Address and directions

Charlwood Road, Lowfield Heath, Crawley, West Sussex, RH11 0QB

Please confirm with Airparks when you are within 20 minutes of arriving at your designated terminal. Phone 01293 842903 and your chauffeur will then be dispatched to meet you at your designated terminal.

FOR SOUTH TERMINAL:

• Please follow the signs for the passenger drop-off and proceed past both sets of traffic lights to the far end, using both right and left hand bays.
• The Chauffeur will be wearing an Airparks blue hi-visibility jacket and will be looking for your car.

FOR NORTH TERMINAL:

• Please follow signs for the Sofitel hotel.
• All Meet & Greet pick-ups and drop-offs will be carried out in the Northway Road, which is situated in front of the Sofitel hotel, the same road as the NCP Short Stay car park.
• Customers should follow the new signs to drop-off and-pick up points.
• If you have any problems on finding it, please ask Airparks when you call to confirm your arrival.

PLEASE NOTE: All areas of Gatwick airport share a postcode, we advise you to carefully follow directions on arrival.

Arrival Procedure

Your scheduled meet time at the terminal is the arrival time given to us when you made your search. Please confirm with Airparks when you are within 20 minutes of arriving at your designated terminal. Phone 01293 842903 and your chauffeur will then be dispatched to meet you at your designated terminal. If you are arriving via the M25, please phone prior to taking the M23. It is important to keep Airparks informed of any delays.

If you do not phone on your journey, the chauffeur will not be dispatched to meet you. If you have not given us the terminal information at the time of booking, please call 01293 842903 at least 24 hours before arrival.

Please note that on meeting for departure, the driver will be required to complete a vehicle inspection report that identifies any damage or marks on your vehicle and you will be asked to sign the report. Your car will be checked by our staff and timed digital photographs will be taken of any marks or damage. Should you fail to leave adequate time to complete this process, Airparks cannot be held responsible for any claims in respect of damage to your vehicle that has not been recorded within the report.

Transfer Details

Transfers are not required with this service as your car is collected from you and returned to you at the airport.

Distance To Airport

Your vehicle will be parked 5 miles away from the airport.

Departure Procedure

You will be given return instructions when you meet the chauffeur on your outbound departure. If you lose these instructions please call Airparks on 01293 842903/4 when you are ready to leave the terminal and ask for instructions on where to meet the driver.

Customer service:
Value for money:
Outbound punctuality:
Inbound punctuality:
Overall rating:

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"Excellent. Have already booked again. Thanks."
-- MR HANKEY on Tuesday 31 May 2011 at 09:20