What security accreditations do you have?
Purple Parking holds the ‘Park Mark’ Safer Parking award which is accredited to secure car parks that have been vetted by the Police and have security measures in place in order to create a safer environment for both you and your vehicle.
How is the car compound secured?
The security of your vehicle whilst it is in our care is of paramount importance. Our secure outdoor compound has CCTV; floodlighting; entry gates; barriers and is manned 24 hours a day.
What happens if my car breaks down/battery goes flat?
If you have a problem with your vehicle please notify any member of our staff. In the event of a flat battery, we have battery packs and our staff will be happy to assist you with getting the battery working again. If your vehicle cannot be started at all we will happily assist you to contact your breakdown operator.
What happens if my car is damaged in the car park?
Please check your vehicle before leaving the car park as claims cannot be considered once vehicles have left the premises. Should your vehicle have suffered damage whilst in our care, please immediately notify the Duty Manager. In the event that the damage has been caused through negligence on our part we will undertake to make the repairs to your vehicle in a manner which restores it to the condition in which it arrived at the car park. Please refer to our Terms & Conditions for information regarding damage to glass and tyres.