Purple parking – Secure airport parking in the UK Purple parking – Secure airport parking in the UK Back to the Home PageContact usParking Terms and Conditions

Heathrow
Gatwick
Stansted
Manchester
Birmingham
Blackpool
Bristol
Edinburgh
Glasgow
Liverpool
Newcastle

Belfast
Cardiff
East Midlands
Exeter
Humberside
London City
Leeds Bradford
Luton
Prestwick
Southampton
Teesside

 

click here to close this browser window

 

Q1. How do I become a member?
 

To become a member and get the best possible prices click on the top right hand side of the front page and then click the register link on the next page displayed


Q2. Why do I have to complete my Profile at registration?
 

This profile contains your personal data pertaining to a booking, such as name, address, car registration, and credit card payment details. Without the data we cannot complete a booking. We store this data and use it to complete your bookings when you book


Q3. Do my credit card details have to be stored?
 

To become a member, customers will have to provide their payment details.This allows a customer to use our fastrack booking system.

If you do not wish to provide these details for us to store, then, unfortunately you cannot become a member. In this case you should use our standard booking pages or telephone our reservations department on 0845 450 0808 or 020 8813 8130


Q4. How secure are my details?
 

We store your details on our secure server Part of your profile creation is to set up a password that is memorable to you. This together with your surname becomes your unique key to our Fastrack booking system. As a member you can book with Fastrack and this allows you complete control of your data. You amend your personal details, no need to phone us, it is under your control.

Your password is stored away from your personal data. Your data is only accessed through an encrypted form of the password.

The system will automatically check your password when you create it and will not allow insecure ones like "ABCDEFG" orSequences like "123456" or nanana. Note this will also prohibit words like CANADA because the letter A is repeated every other letter.

For added security, as part of your profile creation, you will need to create a security question and response (the security question response must be more than one word).

If you forget your password, and you click on the forgotten your password button, then this question and its response form part of the two stage security check, that you must pass before you can change your password.


Q5. How do I book once I have registered?
 

There are 2 ways to book, you can use our standard booking engine or our Fastrack booking engine.

When you register, you will receive an email confirmation with the your club membership number, you will need this number if you wish to use our standard booking engine.

Using the standard booking engine

On the front page, click on the airport you wish parking for and page one of our standard booking will be displayed.

Enter your travel detail,s and, before pressing the continue button, enter your surname and membership number in the fields provided at the bottom of the page.

The standard availability page will be displayed, click on the parking option you require and the personal details page will be displayed, pre-filled with the data from your profile, you may change this if you wish but any new data will only be valid for this booking. You should use the fastrack amend profile option to permenantly change your profile data. You can now click continue and complete the next two pages to complete your booking.

The other way to book is using Fastrack our faster one-step booking.

Using the Fastrack booking engine

You will need the password that you set up as part of your profile.

On the home page, click on the animated Fastrack log-in link.

Once the log-in page is displayed, enter your your travel details and your log-on details (surname/password)

To book, simply click the book button

If you wish to check availability and price of your chosen parking service before booking, click the check price button after entering the required details. a bar beneath this button will display the price and availability. If everything is to your satisfaction you can then enter any remaining details that are required and click the book button.

If all is well and your booking has been accepted, you will be looking at the booking confirmation page. This page will have your booking reference on it and all your booking details. A confirmation e-mail will also have been sent to the e-mail address in your profile.

If your booking has not been accepted, you will be looking at an error page, detailing the reason for the rejection.

If it is a problem with the information you provided, you may click the back button (please, not your browser back button), re-enter the information and resubmit your booking. Other problems may require a call to our reservations department.

Please note: You do not need to enter your password and surname to obtain an availability price check


Q6. How do I change my profile after I have registered?
 

On the home page, click on the animated Fastrack log-in link. Once the log-in page has been displayed, enter your surname and password, then click the amend profile button.


Q7. I have forgotten my password?
 

On the home page, click on the animated Fastrack log-in link. Once the log-in page has been displayed click on the forgotten your password button. A pop-up screen will take you through the two step security process to change your password.

An e-mail notification that the password has been changed will be sent to the e-mail address provided in your profile.

This notification will not contain the new password


Q8. Can I get an e-mail confirmation of my booking?
 

If you have completed all the booking steps correctly, an automatic e-mail confirmation of the booking will be sent to the e-mail address provided in your profile. However, you will not receive a booking confirmation e-mail if the e-mail address provided in your profile is not correct


Q9. What should I put in the source code field if I do not have one?
 

If you do not have one, do not worry. As a member, you are automatically given the code PPMEM when you register, so you can leave it blank.

 


Q10. How do I check price and availability with Fastrack?
 

On the Fastrack log-in Page

  • Select your Airport and parking service
  • Select your departure and return dates (by drop down or pop up calendar)
  • Enter your Arrival /Meet time
  • Enter your source code, if you have one


  • Click the check price button and after a few seconds the page will redisplay with the results of the availability-price check in a purple band below the check price button. If you then wish to book, simply enter the rest of the details required, and click the book button.

    If you already know the price for your selected airport and parking service, simply fill in all your details and click the book button. Fastrack will check availability and, if there is space available, book it in one step.


    Q11. Can I use Fastrack for all airports I want to book parking for?
     

    Fastrack is able to book parking at all the airports we service in the UK


    Q12. When I click on the calendar, my browser pops up a message saying I am leaving the secure connection and then pops up another message saying I am about to enter a secure connection. Why?
     

    Because the calendar is in a pop up window, it will invoke this message on some types of browser if the option to warn about entering and leaving a secure connection is set to on. This is because you are physically leaving one window and entering another when you invoke the calendar. You can set this warning to off, by ticking the 'In the future do not show this warning' on the pop up message or by removing this from your Internet options (see your browser's help)

    To know if you are in a secure connection or not, look for the closed padlock on your browser's status line. If it is present then you are currently under a secure connection and your details are secure.

    Meet & Greet
    Park & Ride
    London City
    Belfast
    Birmingham
    Bristol
    Cardiff
    East Midlands
    Exeter
    Glasgow
    Humberside
    Leeds Bradford
    Liverpool
    Luton
    Newcastle
    Prestwick
    Southampton
    Teesside

    : These Airports** offer Park & Ride and Meet & Greet
    · These Airports offer Park & Ride only

    Purple Parking- Secure airport parking in the UK