Airport News
Self-service check-in unveiled at Birmingham
Wed, 14 Nov, 2007
Passengers heading off on some low-cost flights from terminal one at Birmingham Airport can now take advantage of a self-service check-in system.
The Common Use Self Service (Cuss) kiosks have been installed by flyMonarch, which expects the system to cut the amount of time its passengers take to move from airport parking to the departure lounge.
Cuss kiosks allow holidaymakers to retrieve their booking, check themselves in, print a boarding card and select a seat simply by swiping their passport through the machine, while a fast drop-off desk allows people to check baggage into the hold.
Liz Savage, managing director of flyMonarch, said a similar system had worked well since being installed at Manchester Airport last summer and that she expects the same thing to happen at Birmingham Airport.
"We consistently try to improve the levels of service we provide for our passengers and the new Cuss kiosks … will help us to do this by streamlining the check-in process and shortening queues at the airport," said Ms Savage.
Travellers flying from British airports are likely to find their queuing times reduced from January 2008 after the government announced plans to remove restrictions on carry-on baggage.