BA postpones long-haul switch
Mon, 14 Apr, 2008
British Airways (BA) has postponed plans to transfer its long-haul flights from London Heathrow Airport to Terminal Five.
The opening of the new terminal in late March was marred by problems with the baggage handling system, which caused BA to cancel scores of flights and forced thousands of people to reschedule their travel plans.
With those issues in mind the airline has decided to push back the switch of 60 long-haul services from Terminal Four to Terminal Five from the end of April until June.
Flights have been running on time from the new facility for the past few days, but BA chief executive Willie Walsh said the company still needed convincing the baggage handling system is capable of coping with larger passenger numbers before it can transfer the rest of its services.
"It is only sensible to ensure that Terminal Five is operating consistently at a high standard before the move begins," added Mr Walsh.
BA plans to contact customers affected by the change to its plans during the next few days.