Airport News
Silverjet customers urged to contact credit card companies
Mon, 02 Jun, 2008
David Clover of the Civil Aviation Authority (CAA) has advised customers of luxury airline Silverjet to contact their credit card companies to check if they can be refunded for any cancelled flights.
He was speaking on BBC Two's Working Lunch after it was reported that Silverjet, which flew from London Luton Airport to Dubai and New York, suspended operations on Friday, citing financial problems.
The CAA estimates that around 7,000 British passengers have been affected by the collapse of Silverjet.
"People who have booked directly with the airline should talk to their credit card companies or their other card payment companies.
"Some people may be taking out travel insurance in which case that travel insurance may cover airline insolvency, but they need to check the small print very carefully."
British Airways and Virgin Atlantic have both offered special price deals for stranded Silverjet ticketholders.