Heathrow failings could kill off regulator, says Virgin
Tue, 03 Jun, 2008
Virgin Atlantic has said criticism of the Civil Aviation Authority (CAA) by the head of the International Air Transport Association could spell the end for the UK regulator.
Paul Charles, a spokesman for Virgin, made his comments after Giovanni Bisignani criticised the CAA and London Heathrow Airport's apparently poor level of service.
"It's probably the last nail in the coffin for the regulatory system we have in this country," Mr Charles told Channel 4 News.
"It's not the right system. It doesn't act in the consumer's interest. It certainly doesn't act in the airline's interest."
Mr Charles went on to say that the CAA had failed to improve BAA's standard of service at London Heathrow Airport.
Earlier in the week, Mr Bisignani had said the CAA should not have authorised an 86 per cent hike in charges that airlines will have to pay to use London Heathrow Airport, which he described as a "national embarrassment".