Airport News

Edinburgh Airport introduces new check-in facility

Wed, 17 Sep, 2008

People travelling on flights from Edinburgh Airport may be able to benefit from the use of a number of self check-in kiosks, it has been announced.

Ten kiosks have been installed in the hub's check-in hall for Air France, KLM and Flybe passengers, which airport officials say will greatly improve customer service.

Anyone using the machines will be required to present their passport barcode and frequent flyer number or transaction number to verify their identity.

Their boarding pass will then be printed out and their bags can be dropped off at the fast drop desks.

"[The kiosks] undoubtedly save passengers valuable time at check-in, offering a much more streamlined customer experience," said Mike Rutter, chief commercial officer at Flybe.

Edinburgh Airport was the busiest in Scotland in 2007, handling over nine million passengers.

It was also the seventh busiest airport in the UK in terms of the number of travellers carried.


Joe Evans

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