Ryanair customers suffer delays at Stansted Airport
Mon, 03 Aug, 2009
Air travellers who were booked onto Ryanair flights out of Stansted Airport on Saturday (July 1st) faced severe delays, according to reports.
Hundreds of passengers missed flights after a lack of staff mired the check in procedure for the budget airline.
Among the 700 people who faced long waits was BBC presenter David Dimbleby.
A airport spokesperson told the Irish Times: "Last weekend they had more than double the number of desks open. I have no idea why they chose to open 11 yesterday."
Ryanair apologised for the delay and blamed the delays on staff shortages at their ground handling associate company Swissport.
Both companies are now said to be working to resolve the problem.
Ryanair has been in business since 1985 and now operates more than 800 routes across Europe.
Stansted Airport the third biggest in the UK and offers flights to more than 160 destinations in 30 countries globally.