Mercure Heathrow Airport Reviews
Mercure is rated 8.2/10 by 14 customers.
Viewing reviews 1 - 14 of 14
Room was a bit small
Mr Peters, Mercure London Heathrow
5 out of 5
Hotel was a little dated. Comfortable and good location though.
Mrs Maynard,
4 out of 5
The hotel rooms were clean and tidy without being small. The bar/restaurant service was poor and understaffed, nothing to drink on tap. Parking was a complete nightmare, we arrived at the hotel check in time and have a 4x4, we struggled to park. The car parks are not secure and people don’t park with any consideration for others. I wouldn’t park and stay here again. The taxi from the hotel to T3 was £25 and on the way back in a black cab was £15.
Miss Clamp, Mercure London Heathrow
3 out of 5
Booked return ticket on Hoppa but it didn’t go back to my hotel at the time of my arrival
Mr Elford, Mercure London Heathrow
4 out of 5
Booked return ticket on Hoppa but it didn’t go back to my hotel at the time of my arrival
Mr Elford, Mercure London Heathrow
4 out of 5
The hotel was appalling. Tired and broken. The bathroom fan screamed, there was no heating and it was freezing in both the room and the bathroom. Tiny room packed with unnecessary furniture. Bed like a slab of stone and pillow like a brick. Not very clean either. Really really poor.
Herr Lamprecht, Mercure London Heathrow
1 out of 5
Very good service maybe a cleaner environment where the cars are parked..pigeons were an issue
Herr Kalinowski, Mercure London Heathrow
5 out of 5
All very easy with covered parking, electric charge point & airport shuttle. Hotel fine for pre & post flight accommodation. Heathrow could do with improving signage for shuttle bus pick up points & staff the enquiries desk. Shuttle drivers very helpful.
Mr Bashford, Mercure London Heathrow
5 out of 5
Front of house good, food mediocre, rooms and environment dated. I'd give it no more than a 2 star rating
Mr Appleton, Mercure London Heathrow
4 out of 5
Great hotel and good location. Would definitely recommend
Mr Eager-Wright, Mercure London Heathrow
5 out of 5
hotel room had electrical issues towel heater did not work
Miss Hawksworth, Mercure London Heathrow
5 out of 5
Terrible directions to the hotel- we drove around for 1hr, lost!!!
Mrs Wilkinson, Mercure London Heathrow
2 out of 5
We have been to the Mercure several times. It very convenient and easy to find off the M4. We will certainly return but we upgraded to a superior room which was just like a basic. I even checked at reception to ensure they hadn't made a mistake.
Mrs Hawkins, Mercure London Heathrow
5 out of 5
Generally OK but incorrect information supplied (or not updated) regarding terminal bus stops on return which led to long delay getting away from Heathrow - 90 mins
Mr Wainwright, Mercure London Heathrow
4 out of 5