MBW Meet & Greet Reviews
MBW Meet & Greet is rated 8/10 by 42 customers.
Viewing reviews 1 - 30 of 42
Excellent service !
Mrs Bunting, 16 Sep 2022 MBW Meet and Greet T2
5 out of 5
Nothing - all good - seem less and actually good value from our perspective.
Mr Whiteside, 07 Aug 2022 MBW Meet and Greet T2
5 out of 5
Great service. So easy!
Mrs Eyre, 27 Jul 2022 MBW Meet and Greet T2
5 out of 5
Everything ran smoothly once I found the right barrier for level 4. A quick, efficient drop off & collection. Friendly staff.
Mrs Redford, 08 Jul 2022 MBW Meet and Greet T2
5 out of 5
You passed me on to a third party, MBW who have not provided a good service.
Mr Green, 19 May 2022 MBW Meet and Greet T2
1 out of 5
Disappointed with MBW. My car was obviously used as a tow truck at some point. It would be a good idea to leave the tow point as you found it.
Mr Owen, 24 Apr 2022 MBW Meet and Greet T2
2 out of 5
The idea behind paying extra for meet and greet is that your car is waiting for you, so having to stand around for 15 minutes waiting for it to arrive rather misses the point.
Mr Mossford, 29 Mar 2022 MBW Meet and Greet T2
3 out of 5
MBW was a good service. Poor telephone manner on the way out, but car was ok and was ready when we landed.
Mr Lloyds, 22 Mar 2022 MBW Meet and Greet T2
4 out of 5
Bad service I'm afraid
Mr Taiwo, 14 Jan 2022 MBW Meet and Greet T2
1 out of 5
How can you improve? Simple… It took two hours to bring the car, you lied to me several times and then to cap it all the ‘boss’ who arrived told me I shouldn’t use your company or have booked with you. I actually had to get the Police to contact the number to get an answer where my car actually was!!! All the while I stood there with my wife and two young children in 8 degrees. Do you actually need my help to figure this out? £230+ on meet and greet parking was literally a total waste of money. I would avoid your company like the plague or Covid and advise anyone with the remote idea of standards not to book with your company.
Mr Turner, 05 Jan 2022 MBW Meet and Greet T2
1 out of 5
Seemless journey, car was waiting in the car park for us before we even made the call to say we were through passport control. Awesome experience
Mr Russell, 30 Sep 2021 MBW Meet and Greet T2
5 out of 5
Put the important info about meeting at the top of the email, it tool us a while to find as was below the ads.
Miss Gabbarelli, 09 Aug 2021 MBW Meet and Greet T2
5 out of 5
Staff were polite and very efficient
Mr Rains, 03 Jul 2021 MBW Meet and Greet T2
5 out of 5
MBW Parking I have to let you know that I feel very disappointed because when I collected my car I discovered that someone rummaged through the glove compartment. I had a purse with £20 coins in there and that had disappeared. The windscreen cloth (genuine chamois leather) had also been taken away. The rubber on the clutch pedal was not there anymore. What I was left with was a lot of mud and dirt on the car floor.
Mr Necco, 07 Mar 2020 MBW Meet and Greet T2
1 out of 5
Very pleased with drop off. Not so pleased with return. I rang from the luggage belt as we got our luggage and was told the car had left the compound. It arrived about 25 minutes later after we waited at the MBW desk for nearly 20 minutes. The car had actually not been been started until after my first call.
Mr Wilkinson, 27 Feb 2020 MBW Meet and Greet T2
3 out of 5
Very pleased with drop off. Not so pleased with return. I rang from the luggage belt as we got our luggage and was told the car had left the compound. It arrived about 25 minutes later after we waited at the MBW desk for nearly 20 minutes. The car had actually not been been started until after my first call.
Mr Wilkinson, 27 Feb 2020 MBW Meet and Greet T2
3 out of 5
We booked Meet and Greet parking with MBW at London Heathrow Terminal 2 and they were fantastic. On the way to the airport, the driver window shattered whilst on the motorway; they took our car with glass all over it, cleared it up and temporarily repaired the window with plastic until we got back. Will definitely always use MBW in future - they are superstars!
Mrs Byford, 22 Dec 2019 MBW Meet and Greet T2
3 out of 5
We were very pleased with Purpleparking . When we dropped our car off at terminal 2 Heathrow The Captain who greeted us was helpful professional and charming, a great ambassador for your company . Sadly I forgot to get his name. On return we followed the clear instructions given and within 10 minutes our car arrived. We have used Purpleparking before and will keep doing so for the convenience that Meet and Greet affords.
Mr Howell, 19 Dec 2019 MBW Meet and Greet T2
5 out of 5
No problems at all
Mr/S Bright, 06 Dec 2019 MBW Meet and Greet T2
5 out of 5
Don't know
Mr Brown, 27 Nov 2019 MBW Meet and Greet T2
5 out of 5
Better instructions as to where drop off is in the carpark..
Mrs Cadman, 24 Nov 2019 MBW Meet and Greet T2
5 out of 5
Overall - Very happy with the service. To move from a 9 to a 10, instead of requiring phone call on landing since flight details are providing having the car brought to short term when the flight lands would be ideal. The wait from phone call to car arriving was 20 minutes which is perfectly reasonable, but not needing to call would take from 9 to 10.
Mr Potter, 15 Nov 2019 MBW Meet and Greet T2
5 out of 5
signage at Heathrow short stay not clear, if you take the LH fork which states to short stay you cant get to level 4 so potentially charged
Mr Wright, 04 Nov 2019 MBW Meet and Greet T2
5 out of 5
I paid for the meet and greet service but had to wait 40 minutes for my car to arrive on landing despite following the instructions to call when I had collected my luggage.
Mr Gatward, 02 Nov 2019 MBW Meet and Greet T2
2 out of 5
Very efficient operation, dropping off the car and collecting it at the end of our stay. We had to wait about 15 minutes for mthe car to arrive but judging by the traffic problems we had getting out of the car park one couldn't complain. Will definitely use this service again.
Mr Evans, 28 Oct 2019 MBW Meet and Greet T2
5 out of 5
Delivered wonderfully!!
Mr Asante, 27 Oct 2019 MBW Meet and Greet T2
5 out of 5
All pretty good but having called to advise I was on an earlier flight, this wasn't in the hands of the person I spoke to on arrival at LHR.
Mr Jessop, 21 Oct 2019 MBW Meet and Greet T2
4 out of 5
Well ... it wasn't Purple Parking, but MBW. I thought that I had purchased PP. They were very good, but just saying. Also, directions could be more obvious. I travel a lot and in my opinion they are not totally clear.
Mr Wilson, 12 Sep 2019 MBW Meet and Greet T2
4 out of 5
More signs for the parking facility as something saying it’s there.
Mr Johnson, 30 Aug 2019 MBW Meet and Greet T2
5 out of 5
Great service
Mr Okoye, 18 Aug 2019 MBW Meet and Greet T2
5 out of 5
