Swift Meet and Greet Luton Reviews
Swift Meet and Greet Luton is rated 7.4/10 by 87 customers.
Viewing reviews 1 - 30 of 87
Brilliant quick and easy to use no delays dropping or picking up car just do not understand why my dashcam was unplugged
Mrs Danvers, 17 Oct 2019 Swift Meet and Greet
5 out of 5
Very efficient. I’m impressed
Mrs Radforth, 18 Aug 2019 Swift Meet and Greet
5 out of 5
waited 1.5 hours to get my car back on my return trip with a 2 year old child at midnight, paid nearly £200 for the meet and greet service. very annoyed, not a service more like a nightmare.
Mr Alvarado, 14 Aug 2019 Swift Meet and Greet
1 out of 5
Drip off was easy and quick but my car was scratched down one side on my return.
Mrs Gillard, 31 Jul 2019 Swift Meet and Greet
3 out of 5
No improvement required, did exactly what was booked.
Mr Lewis, 27 Jul 2019 Swift Meet and Greet
5 out of 5
Easy drop off and pick up! Excellent service too!
Mr Barnes, 26 Jul 2019 Swift Meet and Greet
5 out of 5
No wait guarantee. Still had to wait. Told delays of up to half an hour were ok. Not really no wait then.
Mr Robins, 03 Jul 2019 Swift Meet and Greet
1 out of 5
Car was returned with damage to the front bumper and skirt. I'm awaiting a response to my email regarding the damage which I've been told may take up to 14 days.
Mr Brennan, 02 Jul 2019 Swift Meet and Greet
1 out of 5
very well was pleased with service
Mrs Kiss, 01 Jul 2019 Swift Meet and Greet
5 out of 5
You can fire the guy who was receiving my car in the car park.
Miss Tekiela, 28 Jun 2019 Swift Meet and Greet
1 out of 5
Very impressive and speedy.
Mrs O'neill, 21 Jun 2019 Swift Meet and Greet
5 out of 5
Poor customer service. Awaiting call back.
Mr Barnett, 18 Jun 2019 Swift Meet and Greet
1 out of 5
Signs were a little confusing
Mrs Ker-Gray, 12 Jun 2019 Swift Meet and Greet
5 out of 5
Car was dented when returned to us.
Mr Collins, 02 Jun 2019 Swift Meet and Greet
1 out of 5
On our return the car took some 15 minutes extra to get to us despite phoning ahead by 10 minutes as suggested.
Mr Hughes, 29 May 2019 Swift Meet and Greet
4 out of 5
You could ensure that cars are ready when customers arrive to collect them. Despite phoning from the baggage collection area, we had to wait nearly an hour, which would have been upsetting at any time but, at 01.00 on a cold night with a long drive ahead of us, was horrible. We were not the only people to have been inconvenienced in this way.
Mrs Mawby, 10 May 2019 Swift Meet and Greet
3 out of 5
When I first called to say they should bring the park, they said I should let them know when I passed the passport control. I ended up waiting for 15 min in the parking with a 2 year old...
Mr Vaduva, 04 May 2019 Swift Meet and Greet
4 out of 5
The service I received from SWIFT meet and greet was absolutely brilliant, keep doing more of the same. The amendment I needed to make through your own app was very easy, great service all round.
Mr Morrow, 30 Apr 2019 Swift Meet and Greet
5 out of 5
Swift Meet and Greet. Friendly staff. Minor phone hiccup upon return, but only 5 min wait for car in carpark. Acceptable 4 miles added to clock.
Mr Croall, 22 Apr 2019 Swift Meet and Greet
5 out of 5
Sign post clearly
Mr Joshua, 19 Apr 2019 Swift Meet and Greet
5 out of 5
have normally been satisfied with level of service , but this time when we arrived there was a lack of parking spaces, and we had to double bank park to unload initially. However when we returned we waited at the agreed place for 5-10 minutes which was ok, but a massive argument erupted between your staff and car park controller? in front of us and other customers, and one driver was ordered to leave the car park. When our car arrived they had not organised the validating of our ticket, so they had to go off an do this. I have used Purple Parking on numerous occasions, and have never had this experience before. Please could you respond to me on this issue and what you intend to do, but demand a full refund on this occasion, and await your response!
Mr Haughton, 17 Apr 2019 Swift Meet and Greet
2 out of 5
I didn't realise there was a time limit or that there was a carpark ticket. We were delayed getting out of Luton airport, and it was a rush to get back to the car on time. The route from the airport to the pick up point was difficult to find. Your staff were brilliant and helped all they could.
Mr Carpenter, 16 Apr 2019 Swift Meet and Greet
4 out of 5
On our return to the airport, Swift Parking were late in returning our car, and did not warn us of the delay. We therefore waited in a freezing cold windy car park for some time, while the Swift Parking staff sat unhelpfully in a car nearby with the engine running. Would not use this service again.
Mr Gardner, 14 Apr 2019 Swift Meet and Greet
1 out of 5
Really simple and efficient service. Would definitely use again. Thanks
Mr/S Stone, 03 Apr 2019 Swift Meet and Greet
5 out of 5
I had to wait over 30 mins for my car to be returned to me on my homeward journey.
Mr Crowe, 26 Mar 2019 Swift Meet and Greet
3 out of 5
Waited 40 minutes from 10:45-11:30 PM for car to arrive. "Swift" certainly didn't live up to their name. Would not use meet and greet service at Luton again.
Mr Donnelly, 22 Mar 2019 Swift Meet and Greet
2 out of 5
Car was not available on return, had to wait 20 minutes for it to arrive.
Ms Frost, 20 Mar 2019 Swift Meet and Greet
3 out of 5
Not a lot , it worked very well and not too expensive
Mr Cadman, 15 Mar 2019 Swift Meet and Greet
5 out of 5
More advice on how far it is from the terminal and how much walking
Mr Seymour, 14 Mar 2019 Swift Meet and Greet
4 out of 5
I paid for meet and greet parking. Was advised to call the number provided once we had collected our luggage, I called this number 3 times and no one answered, and on the third attempt they hung up! When I got to the car park we had to wait 45 minutes for the car to arrive! We had to stand in the freezing cold in an open multi storey car park with sideways wind and rain blowing at us. Nothing so much as an apology or anything! Disgusting service and a complete con!
Miss Lawford, 09 Mar 2019 Swift Meet and Greet
1 out of 5
