Purple Parking Meet and Greet at Gatwick Reviews
Purple Parking Meet and Greet at Gatwick is rated 7.6/10 by 480 customers.
Viewing reviews 1 - 30 of 480
Everything went very smoothly. Very grateful after a delayed flight
Mrs Binstead, 14 Mar 2020 Purple Parking Meet and Greet
5 out of 5
Everything went very smoothly. Very grateful after a delayed flight
Mrs Binstead, 14 Mar 2020 Purple Parking Meet and Greet
5 out of 5
Had to wait over 20 minutes for the car to arrive despite ringing for it as soon as our bags arrived.
Mr Macdonald, 11 Mar 2020 Purple Parking Meet and Greet
1 out of 5
incl a car wash pre collection
Mr Jones, 07 Mar 2020 Purple Parking Meet and Greet
5 out of 5
Excellent service for both departure and arrival
Mr Balding, 07 Mar 2020 Purple Parking Meet and Greet
5 out of 5
Fine and courteous
Mr Love, 04 Mar 2020 Purple Parking Meet and Greet
4 out of 5
Bit of a wait for the car to turn up - maybe 20 to 30 mins on return. Otherwise went like clock work.
Miss Morrison, 04 Mar 2020 Purple Parking Meet and Greet
4 out of 5
We followed instructions to call you when we were at baggage reclaim but when we arrived to collect our car we had to wait over 20 minutes before the car was delivered. Other than that we will definitely use you again as this is our second of using you.
Mr Bharj, 04 Mar 2020 Purple Parking Meet and Greet
4 out of 5
I was disappointed that despite have been clear as to timing of arrival back and calling as required from the baggage hall we had to wait around 20 mins for the car to be returned. Kind of defeated the purpose of doing meet and greet
Mr Wendt, 04 Mar 2020 Purple Parking Meet and Greet
3 out of 5
Great service. Will use again.
Mr Russell, 29 Feb 2020 Purple Parking Meet and Greet
5 out of 5
Car wasn’t ready on arrival at level 1 Orange car park despite ringing when asked to do.
Mrs Harris, 29 Feb 2020 Purple Parking Meet and Greet
3 out of 5
Faster return of vehicle, we were left waiting for 45 minutes
Mr Williams, 29 Feb 2020 Purple Parking Meet and Greet
2 out of 5
25 minute wait for car. Muddy inside, passenger seat reclined right back. Driven 22 miles while we were away, (only 5 on the day we picked it up according to the computer) so obviously moved during stay. I’m sure you are covered in the small print so no complaints, but not a good first time meet and great experience for the long term purple parking customers that we are.
Mr Lines, 29 Feb 2020 Purple Parking Meet and Greet
1 out of 5
I had to wait nearly half an hour for my car to come back I called them once I colllected my baggage as Instructed but still stood waiting half an hour
Mrs Sakaroglu, 21 Feb 2020 Purple Parking Meet and Greet
3 out of 5
we had to wait twenty minutes for the pick up and were left hanging around.
Mr Kelleher, 14 Feb 2020 Purple Parking Meet and Greet
4 out of 5
Paid extra for meet and greet parking. Worked well to drop off the car but when we landed we called to let them know we were leaving the airport but no answer. Once at the collection point we were greeted with a crowd of very angry customers who had been waiting two hours for cars to return. We waited over an hour which was unacceptable and after a long haul flight was awful. We would have been better to use standard parking and got the shuttle. Will not use purple parking ever again and will be advising friends and family to also avoid.
Mr Tucker, 13 Feb 2020 Purple Parking Meet and Greet
1 out of 5
I found the whole experience a nightmare and am looking at seeking Consumer advice from the likes of watch dof
Mr Fullarton, 13 Feb 2020 Purple Parking Meet and Greet
1 out of 5
Appreciate that the flights delayed etc caused issues, but there was time to ensure you supported your clients, rather than take the extra money from those delayed, and then delay the vehicles for those that were nominally delayed. 1 hr return of vehicle is not acceptable.
Mr Lloyds, 13 Feb 2020 Purple Parking Meet and Greet
1 out of 5
Have used purple parking for to last 20 odd years and they have never let us down.
Mr Balfour, 09 Feb 2020 Purple Parking Meet and Greet
5 out of 5
No problems, we were met on time and as we were delayed and diverted our pick up terminal was changed without any hassle. Very smooth operation. Thanks
Mr Bunn, 10 Feb 2020 Purple Parking Meet and Greet
5 out of 5
Slight delay whilst we waited for car on returning
Mr Watkins, 10 Feb 2020 Purple Parking Meet and Greet
5 out of 5
Have used purple parking for to last 20 odd years and they have never let us down.
Mr Balfour, 09 Feb 2020 Purple Parking Meet and Greet
5 out of 5
No problems, we were met on time and as we were delayed and diverted our pick up terminal was changed without any hassle. Very smooth operation. Thanks
Mr Bunn, 10 Feb 2020 Purple Parking Meet and Greet
5 out of 5
Slight delay whilst we waited for car on returning
Mr Watkins, 10 Feb 2020 Purple Parking Meet and Greet
5 out of 5
Perhaps a little more prominence on the ticket receipt as to which level of Orange Car Park it is to collect your car
Mr/S Biddiss, 09 Feb 2020 Purple Parking Meet and Greet
4 out of 5
The car should be waiting for you on arrival, otherwise why take the flight number. Had to wait in the cold for half an hour with a 9 month old till our car arrived
Mr Dolinson, 09 Feb 2020 Purple Parking Meet and Greet
4 out of 5
The services were provides by Maple. Not so good. The arrival at the airport for our departure was a bit random and the staff were not professional and a bit off-hand. Incorrect information about our return which contradicted that which was on the paperwork. Purple's OWN services are far superior, whereas Maple was a poor facsimile. I will book again, but only if Purple Parking are providing the services and not sub contracting them. We waited 30 minutes in the car park for our car to be delivered on our return.
Mr Sessini, 10 Feb 2020 Purple Parking Meet and Greet
2 out of 5
I use Purple Parking regularly. Why do you not have the car waiting for you at Gatwick?
Mr Colliss, 09 Feb 2020 Purple Parking Meet and Greet
1 out of 5
I was really really unhappy to find your staff pressed the button to wipe my dash cam footage. I have used your company a great deal but will never ever use you again and will inform everyone I know of your practices.
Dr Henderson, 09 Feb 2020 Purple Parking Meet and Greet
1 out of 5
Perhaps a little more prominence on the ticket receipt as to which level of Orange Car Park it is to collect your car
Mr/S Biddiss, 09 Feb 2020 Purple Parking Meet and Greet
4 out of 5
