Hilton Gatwick Airport Reviews
Hilton is rated 8.4/10 by 85 customers.
Viewing reviews 1 - 30 of 85
Very good service
Ms Henderson, 22 Sep 2022 Hampton by Hilton with breakfast
5 out of 5
Better directions to parking coming from non motorway directions
Mr Parker, 24 Aug 2022 Hilton
4 out of 5
Discounts for re booking
Mrs Simmonds, 22 Aug 2022 Hilton
5 out of 5
Excellent service
Mr Poole, 15 Jul 2022 Hampton by Hilton with breakfast
5 out of 5
The Guy that meet us at the hilton was fantastic could not do enough.
Mr Stilgoe, 12 Jul 2022 Hilton
5 out of 5
We found breakfast had not been included at Hilton Gatwick South in our package - great disappointment.
Mr Cooke, 15 Jun 2022 Hilton
3 out of 5
DRivers did adjust seats ( including passenger's in an unnessary way and the steering wheel.
Mr Stevens, 02 Jun 2022 Hilton
5 out of 5
Misleading advertising ,inference parking is at the hotel
Mr Corbett, 28 May 2022 Hilton
1 out of 5
Very pleased with smooth operation. Perhaps better signage on approach would benefit people trying to find the car park entrance.
Mr Turfrey, 10 May 2022 Hampton by Hilton with breakfast
5 out of 5
I have been using Purple Parking for around 30 years and have never experienced a problem. It's so easy to book and you know your vehicle is safe while you are away. Everything is quick and efficient and so easy it makes your trip so simple.
Mr Llewellyn, 19 Jan 2022 Hilton
5 out of 5
Easy to find and check in. Buses were clean and didn’t have to wait long either way. Easy to check out and felt secure with the barriers. We got a hotel with the parking and it was an excellent value for money deal.
Miss Edwards, 26 Nov 2021 Hilton
5 out of 5
Nothing. It was very good and quick turnaround
Mr Johnston, 09 Nov 2021 Hilton
5 out of 5
More signage saying only going to North terminal. We were staying at Hilton night before our flight, sat on the bus and driver did not say we only go to North terminal, we ended up going back to the car park. When we arrived home we walked to the bus stop, just got to the door and the driver drove off. We then waited 20 minutes for another bus, at one o’clock in the morning, we did not appreciate it.
Mrs Finch, 29 Oct 2021 Hilton
2 out of 5
Very slow service in Hilton Hotel restaurant, had to ask for a drink 3 times!
Mr Crease, 04 Oct 2021 Hilton
4 out of 5
Very disappointed with Meet and greet service.
Mrs Jackson, 23 Sep 2021 Hilton
1 out of 5
Excellent service. Used Purple Parking before for Meet&Greet Heathrow so tried this service with the airport hotel Gatwick. Even though we arrived very late due to roadworks and closures the staff were there and waiting and hopped straight onto the bs to the terminal and then a short walk to the hotel.
Mr Rollason, 14 Feb 2020
5 out of 5
Everything was fine
Mr Ladbrook, 09 Feb 2020 Hilton
5 out of 5
Parking was good and simple, food at hotel was to expensive with a 12% discresenery fee
Miss Orwin, 07 Feb 2020 Hampton by Hilton with breakfast
4 out of 5
Perhaps give us driving instructions upon leaving Purple Parking for home to get to the motorway perhaps?
Mrs Barr, 02 Feb 2020 Hampton by Hilton with breakfast
5 out of 5
The parking is now a long transfer round Gatwick airport
Mr Buck, 01 Feb 2020 Hampton by Hilton with breakfast
4 out of 5
efficient car parking service
Mrs Lord, 31 Jan 2020 Hilton
5 out of 5
You are part of holiday extras, and we had great trouble booking with them, so booked through you in the end. The room in the Hilton was OK beds comfortable, but the food was a disgrace and the restaurant was so hot you could hardly breathe.
Mrs Boord, 28 Jan 2020 Hilton
2 out of 5
Good hotel Good car drop off and collection
Mrs Mason, 02 Jan 2020 Hilton
5 out of 5
Excellent service cannot fault it
Mr Davies, 15 Dec 2019 Hilton
5 out of 5
We waited almost 45 minutes for our car to be returned!
Mr Sidell, 12 Dec 2019 Hilton
2 out of 5
We waited almost 45 minutes for our car to be returned!
Mr Sidell, 12 Dec 2019 Hilton
2 out of 5
Hampton by Hilton - Gatwick. Excellent location. Service at the parking was quick and easy. All good
Mr Bean, 01 Dec 2019 Hampton by Hilton with breakfast
5 out of 5
Gave 7 rather than 10 as vehicle was not parked at site of reception but had travelled approx 6 miles after leaving and collecting
Mr Brown, 25 Nov 2019 Hampton by Hilton with breakfast
4 out of 5
Phone rang and rang and rang ..I hung up 3 times before someone answered ..then given wrong instructions for collection at south terminal when intact the car was at north !!!
Mr Pitman, 01 Nov 2019 Hilton
2 out of 5
The parking worked well but I would not recommend the Hilton Hotel at Gatwick. It has been extended and made it a long walk to our room with cases! It also means that there are more people in the bar & the attached dining room which consequently was very noisy. It is almost impossible to get a mobile phone signal and no free WiFi! Unacceptable in this day & age.
Mrs Gray, 25 Oct 2019 Hilton
2 out of 5
