Premier Inn North Gatwick Airport Reviews
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Premier Inn North is rated 9.4 /10 by 11 customers.Viewing reviews 1 - 11 of 11
Premier Inn NorthExcellent, smooth service.
Mr Naylor,5 out of 5
Premier Inn NorthBetter directions to hotel from bus stop
Mr Munday,5 out of 5
Premier Inn NorthGreat easy process ver happy will use again
Mrs Zammit,5 out of 5
Premier Inn NorthVery poor description, the so called 'meet & greet' service which I booked, and had paid an additional fee for was more of a 'come & find us, leave your car, make your way back to your hotel, then come back & find your car again after your holiday' kind of service. There was definitely no meeting, nor was there any greeting. Unfortunately, prior to using this service, I have already booked this item again for a different airport and will be travelling with my elderly mother, so only hope that this poor experience was a one off.
Miss Lareine,3 out of 5
Premier Inn NorthService was great. Parked up a short distance away and got the bus to Gatwick North - everything clearly signposted and staff were very friendly. Return trip was just as smooth. would use again
Mrs Sohal,5 out of 5
Premier Inn NorthAll straight forward and easy to use
Mr Scott,5 out of 5
Premier Inn NorthVery professional , very friendly . A really good service. My automatic car was not in neutral when I got in on return so something to perhaps check .
Mrs Ward,5 out of 5
Premier Inn NorthGreat service and peace of mind that your car is safe
Mrs Mason,5 out of 5
Premier Inn NorthNo problem
Mr Bushby,5 out of 5
Premier Inn NorthThere is nothing more you can do it was perfect.
Mr Dunkley,5 out of 5
Premier Inn NorthBeing more flexible and sensible. We had a problem as we could tell that our electric car was discharging unexpectedly. This could potentially have left us (and Purple Parking) with a major problem on pick-up day which could have been easily resolved by simply plugging the car in for us for a few hours. We realise this is not as agreed in the terms and conditions (a point that was quoted to us on numerous occasions when we were seeking help) but had the car discharged totally it would have caused a major problem for both us and the parking venue - which could have been so easily avoided with a little common sense and flexibility. Really disappointed with the jobs-worth, lack of understanding and attitude. It wasn't helped by the fact that we KNEW the car had been left unlocked (information immediately visible to Tesla and us via the car's app) but were told categorically that was against policy and so it WAS locked - maybe a mistake or maybe a blatant lie, but nonetheless not true!!!! Otherwise the process works brilliantly but would be very reluctant to take the chance of booking again until electric charging during the stay is offered!!
Mrs Crossman,3 out of 5
