Holiday Inn Express T5 Heathrow Airport Reviews

Holiday Inn Express T5 is rated 7.6/10 by 15 customers.

Viewing reviews 1 - 15 of 15

Get rid of blue circle parking

Miss Floyd, 15 Aug 2022 Holiday Inn Express T5 with breakfast
3 out of 5

Fantastic all went perfectly well.

Mr Sherlock, 04 Aug 2022 Holiday Inn Express T5 with breakfast
5 out of 5

We were pleased that the arrangements worked as advertised and explained, and that when our flight returned to a different terminal (LHR) the car was there ready for us.

Mr Lambert, 21 May 2022 Holiday Inn Express T5 with breakfast
4 out of 5

Better bed & bedding

Mr Izzard, 09 Dec 2021 Holiday Inn Express T5 with breakfast
3 out of 5

Parking spaces ridiculously small, car would not fit. Breakfast not available until 7.00am whereas on booking said 6.00am

Mr Dee, 03 Oct 2021 Holiday Inn Express T5 with breakfast
1 out of 5

Was excellent services

Mr Azzouni, 04 Sep 2021 Holiday Inn Express T5 with breakfast
5 out of 5

We waited 40mins for the car after a 10hr overnight flight with kids and then were further delayed as our ticket didn't let us out. Finally a member of staff came down but they got into an argument with the parking supervisor. Also we were moved to the Blue parking desk and were told no at the purple parking desk?

Mrs Odell-Romanoff, 28 Feb 2020 Holiday Inn Express T5 with breakfast
1 out of 5

All good

Mr/S Chalmers, 13 Feb 2020 Holiday Inn Express T5 with breakfast
5 out of 5

No improvement needed, was extremely happy with the service

Miss Smith, 23 Oct 2019 Holiday Inn Express T5 with breakfast
5 out of 5

The hotel with car parking was great. I also booked Hoppa transfers which was fine outward but the last bus has already left on the return. I've reported this to customer services but not had a reply

Mr Theelke, 20 Oct 2019 Holiday Inn Express T5 with breakfast
3 out of 5

I thought I had booked my arrival at terminal 5 (heathrow) at 10 on the 24 hour clock. When I arrived they could not find my booking because they expected me at 10pm (22.00).

Mrs Riches, 25 Apr 2019 Holiday Inn Express T5 with breakfast
5 out of 5

Ensure heating is working

Mrs Pope, 04 Jan 2019 Holiday Inn Express T5 with breakfast
2 out of 5

Not impressed with the hotel as the room was cold & issue was not resolved.

Mrs Pope, 02 Jan 2019 Holiday Inn Express T5 with breakfast
2 out of 5

I have already escalated a complaint but hears nothing back at all

Mr Goodenough, 11 Nov 2018 Holiday Inn Express T5 with breakfast
1 out of 5

The hotel was 7 minutes from terminal 5, the attendants at the airport were in place and when we returned our car was ready and waiting - just what you need before and after a holiday - great stuff

Mr Wood, 17 Oct 2018 Holiday Inn Express T5 with breakfast
5 out of 5