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Mercure Heathrow Airport Reviews
Viewing reviews 1 - 14 of 14
MercureRoom was a bit small
Mr Peters,5 out of 5
MercureHotel was a little dated. Comfortable and good location though.
Mrs Maynard,4 out of 5
MercureThe hotel rooms were clean and tidy without being small. The bar/restaurant service was poor and understaffed, nothing to drink on tap. Parking was a complete nightmare, we arrived at the hotel check in time and have a 4x4, we struggled to park. The car parks are not secure and people don’t park with any consideration for others. I wouldn’t park and stay here again. The taxi from the hotel to T3 was £25 and on the way back in a black cab was £15.
Miss Clamp,3 out of 5
MercureBooked return ticket on Hoppa but it didn’t go back to my hotel at the time of my arrival
Mr Elford,4 out of 5
MercureBooked return ticket on Hoppa but it didn’t go back to my hotel at the time of my arrival
Mr Elford,4 out of 5
MercureThe hotel was appalling. Tired and broken. The bathroom fan screamed, there was no heating and it was freezing in both the room and the bathroom. Tiny room packed with unnecessary furniture. Bed like a slab of stone and pillow like a brick. Not very clean either. Really really poor.
Herr Lamprecht,1 out of 5
MercureVery good service maybe a cleaner environment where the cars are parked..pigeons were an issue
Herr Kalinowski,5 out of 5
MercureAll very easy with covered parking, electric charge point & airport shuttle. Hotel fine for pre & post flight accommodation. Heathrow could do with improving signage for shuttle bus pick up points & staff the enquiries desk. Shuttle drivers very helpful.
Mr Bashford,5 out of 5
MercureFront of house good, food mediocre, rooms and environment dated. I'd give it no more than a 2 star rating
Mr Appleton,4 out of 5
MercureGreat hotel and good location. Would definitely recommend
Mr Eager-Wright,5 out of 5
Mercurehotel room had electrical issues towel heater did not work
Miss Hawksworth,5 out of 5
MercureTerrible directions to the hotel- we drove around for 1hr, lost!!!
Mrs Wilkinson,2 out of 5
MercureWe have been to the Mercure several times. It very convenient and easy to find off the M4. We will certainly return but we upgraded to a superior room which was just like a basic. I even checked at reception to ensure they hadn't made a mistake.
Mrs Hawkins,5 out of 5
MercureGenerally OK but incorrect information supplied (or not updated) regarding terminal bus stops on return which led to long delay getting away from Heathrow - 90 mins
Mr Wainwright,4 out of 5
