Sofitel Heathrow Airport Reviews
Viewing reviews 1 - 14 of 14
SofitelDelivery back of my car took over 30 mins. When asked, the man on the desk he rang someone, spoke in a foreign language which included my surname and then walked away and started talking to another car driver that had just arrived. Rude!
Mr/S Heskins,3 out of 5
SofitelGood price great service from Purple Parking. Only let down was the hotel. The room looked like it hadn’t been cleaned in weeks. Shame as the rest of the hotel and staff were great
Mr Ankcorn,2 out of 5
SofitelStraight forward process at a reasonable price
Mr Mcaleavey,5 out of 5
SofitelNothing to improve
Mr Maine,2 out of 5
SofitelHotel fine and car check in fine but we had to wait 45 minutes to collect our car on return to UK on a very cold morning after travelling overnight from Africa
Mr Bleasdale,4 out of 5
SofitelCar was very muddy when returned - not usual with you guys.
Mr Marshall,5 out of 5
SofitelNo problems at all
Mr Balshen,5 out of 5
SofitelYou can’t - it was perfect
Mrs Charman,5 out of 5
SofitelAll brilliant
Mrs Mansfield,5 out of 5
SofitelHard to say - our stay & parking was excellent
Mr Smith,5 out of 5
SofitelVery confusing in that we booked with Purple Parking, and all messages came from you, but your attendant at the airport said that it was nothing to do with him and sent us to Drivefly. You could improve the clarity and logo-ing of your messages. Hotel comfortable but meals very over-priced.
Mr Pienkowski,4 out of 5
SofitelSo convenient...Park the car, walk to the terminal out of the weather!
Herr Kleinfeller,5 out of 5
SofitelIf I book with you, I expect my car to be parked with you, not palmed off to a third party!
Mr Ball,1 out of 5
SofitelDirections and signs back to Sofitel and its car park in Terminal 5 are very poor
Mr Bevan,4 out of 5
