Purple Parking Park and Ride Heathrow Terminal 5 Reviews
Purple Parking Park and Ride T5 is rated 8.6/10 by 1,601 customers.
Viewing reviews 1 - 1,601 of 1,601
ALL GOOD
Mr Barrow, 25 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Information on bus times to save on long waits when tired.
Mrs Cath, 25 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
more frequent busses to and from terminals
Mr Pahlavanpour, 25 Sep 2022 Purple Parking Park and Ride T5 - Special offer
4 out of 5
Perfect service
Mr Moore, 24 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Transfer visiting all terminals through traffic on departure frustrating and slow. 25 mins for pick up on return
Mr Diaper, 23 Sep 2022 Purple Parking Park and Ride T5 - Special offer
4 out of 5
Transfer from the car park to T5 took approx 40 mins as it went via T2/T3 and got caught up with the usual rush hour traffic. I would not book again for T5.
Mr Wilson, 23 Sep 2022 Purple Parking Park and Ride T5 - Special offer
2 out of 5
Collection driver at stand 30 T5 was quite honestly militant!! We had 9 cases between three of us to get on the bus and we have stood in the wrong place at the bust stop by about 20 feet or so. He dropped passengers off but would not move the bus forward a little and therefore we had to move all our cases when we were at the front of the queue. Everything else I’m happy with but this really did take the shine off the experience!!
Mr Alley, 22 Sep 2022 Purple Parking Park and Ride T5 - Special offer
4 out of 5
Professional and secure. Very happy with Purple Parking
Mr Denby, 21 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
easy booking, reasonable rates & efficient drop-off & collection!
Mr Clark, 20 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Our flight was delayed into midnight + 30 mins no buses were running from Heathrow, we rang the number on your board the man told us our only alternative was to get either a taxi or get a bus he thought it was M9, that's not correct after asking some airport staff they pointed us in the right direction, we finally got to your facility at 2pm. We shall not be making any recommendations about your service, I'm glad I was traveling with my daughter otherwise I would have been a woman on my own travelling in the middle of the night which isn't very secute poor service all round
Mrs Mansell, 19 Sep 2022 Purple Parking Park and Ride T5 - Special offer
1 out of 5
Always use this service when I fly
Miss Stclair, 18 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
From my point of view, there is nothing to improve , cat parking, transfers and staff all great,
Mr Mckeown, 18 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Please remember users for your service for the first time need clear instructions about how you use your service with booking confirmation. Clearer instructions and better guidance before boarding the bus to the terminal would be appreciated too
Mr Brook, 18 Sep 2022 Purple Parking Park and Ride T5 - Special offer
4 out of 5
You now use 1 bus to drop at all terminals, I was heading for term 5 and because of traffic, M4 shut the congestion around all terminals was massive. Fortunately I had allowed plenty of time, had I gone with the 15 mins transfer time as advertised I would have struggled
Mr Roberge, 18 Sep 2022 Purple Parking Park and Ride T5 - Special offer
1 out of 5
Nighttime transfer
Mr Bromley, 18 Sep 2022 Purple Parking Park and Ride T5 - Special offer
1 out of 5
Outstanding service I would not change anything
Mr Saville, 17 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Still don't offer electric car charging
Mr Scott, 17 Sep 2022 Purple Parking Park and Ride T5 - Special offer
3 out of 5
Not charge an extra £40 for self park as I didn’t have a key on me as I use the Tesla app. From getting on the bus to arriving at T5 took 55mins, nearly missed my flight. Pretty rubbish experience in all
Mr Jones, 17 Sep 2022 Purple Parking Park and Ride T5 - Special offer
1 out of 5
Nothing comes to mind.
Mr Martin, 16 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
I think you dented my car and the bus took 40 mins + to get me to the airport. I wont be using you any more, after 10+years
Mr Mclean, 16 Sep 2022 Purple Parking Park and Ride T5 - Special offer
1 out of 5
Easy drop off, transfer and collection
Mr Campbell, 14 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Excellent organization and your staff are friendly and helpful. Something in reception to say when next bus is due would be helpful and something on website/app covering average time from parking to terminal would have helped reduce stress!
Ms Greenfield, 13 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Quite a wait for the shuttle bus which was very full
Mr Greenfield, 14 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Due to late baggage we got to bus stance just after midnight. Phoned number and got a recorded message. Waited 30 mins and no bus. Got taxi to Bath Road at cost of £26. Guess if I'll use Purple Parking again?
Mr/S Scott, 12 Sep 2022 Purple Parking Park and Ride T5 - Special offer
1 out of 5
Was all good . Will use again.
Mr Moffatt, 11 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Went perfectly,no problem.
Mr Savage, 10 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Great service except as our flight was delayed until after midnight no shuttle service available from terminal which was not ideal.
Mr Cooper, 11 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
More frequent transfers
Mr Norton, 10 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
Took nearly an hour from arriving at car park to getting to terminal.
Mr Calder, 10 Sep 2022 Purple Parking Park and Ride T5 - Special offer
2 out of 5
More storage for cases on busses, a tracker of how far away the bus is
Mr Barker, 10 Sep 2022 Purple Parking Park and Ride T5 - Special offer
5 out of 5
