Southampton Port guide

Cruise Terminal layout

Southampton port has four dedicated cruise terminals, which have seen over £40 million of investment. These are named the Mayflower Cruise Terminal, the City Cruise Terminal, the Ocean Cruise Terminal and Queen Elizabeth II Cruise Terminal.

The only ferry that runs from directly from Southampton is to East Cowes on the Isle of Wight. Ferries to France run from the nearby port of Portsmouth.

Cruise Terminal Guide

Terminal maps

Check-in

• City Cruise Terminal - This is is for arrivals only and accommodates the larger ships visiting the UK.
• Mayflower Cruise Terminal - Check-in and departure lounge on ground floor. Separate luggage drop-off area.
• Ocean Cruise Terminal - Baggage handling and drop off is located to the left of the terminal. Check-in and the departure lounge are on the first floor. Porters are on hand to help.
• QEII Cruise Terminal - Large covered area for drop off and luggage next to terminal with porters to assist.

Terminal Facilities

Departure lounges

In the Mayflower terminal the departure lounge is on the ground floor. In the Ocean and QEII, they are located on the first floor.

Eating and Drinking

Each of the three main departures terminals has a branch of Cafe Ceanos selling a selection of snacks and drinks, including alcoholic beverages. Prices are very reasonable, with a bacon bap costing only £3 and burgers costing less than £4. There are also vending machines in both the Ocean and QEII terminals.

Baby Changing Facilities

There are baby changing facilities on the first floor of the Ocean terminal.

Shopping

Unfortunately, there are no shops within the cruise terminals.

Wi-Fi

All three terminals have Wi-Fi available.

Special assistance

All of the terminals at Southampton port have fully accessible toilet facilities. There are lifts in the terminals which have departure lounges on the first floor. The lift in the Ocean can take up to 46 people.